The domain name www.sanvimekhela.com is a site operated by Sanvi Traders, a company incorporated under laws of India with our registered office at Maligaon Chariali, Guwahati, Assam 781028 (“Company”).
Sanvimekhela is an online retailer of apparel and lifestyle products offered at great values to the consumer. Upon placing an order, Sanvimekhela.com shall ship the product to you and be entitle to its payment for the service.
Additionally, we may provide you with information about other services, we consider similar to those that you are either already using, or have enquired about, or that may interest you or any combination thereof. Upon registering with us, We may contact you by electronic means (i.e. either e-mail or SMS or telephone or any combination thereof) to inform about these services.
Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.sanvimkhela.com ) and disclaim all our liabilities arising out of any or all third party websites. We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Sanvi Traders on any social networking platform.
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and is in no away available for resale.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
We deliver through our registered courier partner and an estimated delivery time for your order would be between 7 to 14 days depending on where you are ordering from. In most cases, delivery within North East India would take around 7 normal working days and outside this, delivery may take upto 14 normal working days. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, you will receive a confirmation call from our end regarding the delay in delivery schedule. However we will not be able to compensate any mental agony caused due to delay in delivery.
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy.
You can cancel the orders that are in order confirmation stage before shipment of the items or 48 hours from the order placed whichever is earlier.
Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days.
For cash on delivery orders refund will be processed through NEFT to the bank account given by you within 3-5 working days.
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Guwahati.
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
IN NO EVENT WILL THE COMPANY OR IT'S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A SANVIMEKHELA.COM EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.
**Note :- All disputes are subject to Guwahati jurisdiction. Goods once sold will only be taken back as per the return and refund policy as mentioned.
If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at email@example.com.